FAQ – Frequently Asked Questions
Select a category then choose from the displayed questions.
For our wireless or fiber optic customers, you do not need a phone line or cable connection. We connect your home or business directly to our network, without using any other company's wires.
For our DSL customers, a phone line is required for your Internet service, however we take care of getting the phone line hooked up to your home or business for you. You do not need to contact the phone company about a phone line.
For our wireless or fiber optic customers, you do not need a modem. These connection methods use digital networks to transmit the information, so a modem is not needed. However, if you wish to connect multiple devices or have WIFI available, you will need a broadband router. Routers are not included with the installation, but can be purchased for an additional fee.
For our DSL customers, a modem is required to connect over the phone line. We provide a modem as part of the install for no additional cost, so you don't need to worry about finding one yourself. A broadband router will be required if you wish to connect multiple devices to the Internet and for WIFI capability. These are not included in the installation but can be purchased for an additional fee.
Desktop Faxing is a virtual printer that is installed on a Windows PC and makes sending a fax as easy as printing a document. If you wish to send a fax, you can open the document you want to send (PDF, MS Word, etc) and select Internet Fax as the printer. You will then be prompted for a fax number and the document will be wisked away as a fax to the destination you entered.
Only certain fax customers have this functionality available. If you wish to inquire about this functionality, please call our office.
To install the needed software on your PC, please download the below zip file, extract to a temporary directory, and run the setup.exe file. Once installed, simply print a document and select Internet Fax. When prompted, enter your Username and Password in the Authorization section of the settings screen. Enter a destination phone number on the next screen and your fax is on its way.
Download the Desktop Fax Driver here: Desktop_Fax_Driver
When you visit fax.alyrica.net, the URL gets hashed for security reasons. It won't allow login from this hashed URL once your session has expired. Close the page and access fax.alyrica.net again from a fresh page. Your log in information should work again.
If you want to bookmark the fax.alyrica.net portal, please bookmark the following URL: http://fax.alyrica.net
Use these settings to setup your E-Mail clients.
|Connection SSL / Encryption Method||Auto or TLS|
|Username is the full email address. If you don’t know your password, please call our office.|
|Connection SSL / Encryption Method:||Auto or TLS|
|Username and password for the outgoing mail server are the same as for the incoming mail server.|
We are happy to talk with you!
521B N 19th Street
Philomath, OR 97370
Mon – Fri: 8am – 5pm
Closed Major Holidays